"What do you do all day?"
"It must be fun to just sit there and look at funny posts."
"How is Tickld a job?"
Those are just a few of the comments we've heard in the past, so we thought it might be fun to give you a behind-the-scenes look at Tickld.
So, what, exactly do we do?
There is no such thing as a typical day in the life of a member of the Tickld Team. We all have very different roles and responsibilities. Of course, there's a lot of fun work we do. We definitely get a kick out of interacting with you on the Site. I love my notifications. Even with all the fun, there's a lot of "real" work to do. It takes a surprising amount of work to ensure that Tickld is online and operational at all hours of the day. Tickld is 24/7/365. Contrary to widespread rumour, we do sleep (occasionally). We've set up a number of automated monitoring technologies that oftentimes wake us up in the middle of the night. An issue with a server, an important report from a user, a service interruption from a third-party supplier...
We're always rushing to build new features, bug fix existing features and constantly tweak functionality and design in response to user feedback. Our web development team at the moment consists of only two people! They have enough existing work to last for a year between them. New stuff is added to the list every day...
We have one iOS developer and one Android developer. That means they have to maintain two [hint] apps each while building new features and bug fixing. In addition to their own code, they have to understand, integrate and maintain a handful of third-party tools such as advertising and analytics.
Tickld just couldn't exist unless we had advertisers paying us to keep Tickld free for you. Somebody has to maintain those relationships, establish new ones, monitor and keep record of all advertising activity around the Site. We have an office space in Toronto that we have to maintain. We pay rent. We have employees to pay. We have third-party suppliers (we rent our servers, we hire consultants to help us where our expertise is lacking and we use a multitude of third-party cloud services). We pay taxes. We pay lawyers. We pay accountants. Someone has to keep track of it all; ensure we're getting paid by our suppliers and ensure that we're paying those whose services we employ.
We have to market Tickld to new audiences not only to grow, but to maintain the community.
We solve complex problems and, believe-it-or-not, invent new technologies to keep Tickld running. R&D is a key part of what we do.
That's just a small selection of our responsibilities! There's so much more to what this tiny team does for you every day!
Check out this video we recently put together. As you can see, we're a happy bunch!
-- Kyle & The Tickld Team
Holiday Season Family Photo
Bowling on a staff night out
Toronto Tickld Meet-Up
Unpacking the new Down-Vote Viking T-Shirt