It's shocking how bad customer service can be at restaurants. These people have some of the most insane stories about dealing with terrible service
An Interesting Way To Prove Innocence
He asked the waitress what he ordered. She picks up the bill, flips it, and told him. It was a baked pasta dish with sausage. He confirmed that’s what he ordered. He asked the manager if the chef wants to come out and confirm he cooked it. It turns out the manager was also the cook and said he cooked it. He asked her if she did bring it out and serve it, she said yes. He asked if she threw away food away from the plates she picked up. She said no they were all cleaned up, as we ate all the food. He asked the officer if he would please step outside for a minute and he’ll prove they are lying.
Less than five minutes later, the cop walks back in, said to the rest of us at the table we were free to go, and told the manager/waitress they made a mistake. They tried to object, and the cop bluntly told them that the only thing the kid threw up was breadsticks, and if they want to go out by the bushes and check for themselves, they were welcome to it. That’s right, our friend Craig puked into the bushes to prove he had only eaten breadsticks.
Everyone in our group had our eyes wide open and the manager and waitress were too stunned to reply.
We didn’t argue, we got up and left, and hit the first drive through on the way home as Craig was twice as hungry as the rest of us since he didn’t get to digest his breadsticks.”
The 8oz Porterhouse Seems Suspicious
“There’s a local steakhouse in my hometown. They serve great food on most occasions. I ordered an 8oz Porterhouse with steamed veggies and a baked potato.
I had to send my meal back the first time because it was wrong. Why was it wrong? The server obviously couldn’t understand the English that was spouting from my verbal hole of wisdom. I was served scallops.
She returns next with an 8oz sirloin steak with rice and steamed veggies. This is closer, but not what I want. I tell her clearly, ‘Miss, could I PLEASE have the porterhouse instead of this? I didn’t ask for sirloin.’
Server says, ‘I’m sorry, you said a porterhouse? We don’t have that here.’
I ate at Wendy’s that night. She was easily the dumbest waitress I’ve ever encountered.
I’ve been a waiter for five years, and if I had to train someone so stupid, I’d quit before I let that girl on the floor.”
The Sin Of Forgetting The Fries
“I went to a highly recommended burger dive for lunch with my wife. I’m dead serious this is how it happened.
1) We walk in and get a table.
2) We both decide to order sandwiches. I order the club with fries, my wife orders a chicken on rye with cross-cut fries. A simple order for lunch.
3) We wait 30 minutes. There was a mother that came in with her kids about 10 minutes after us. That mother and her kids get their food while we’re still sitting there, twiddling our thumbs. She ended up leaving before we got our food. We’re obviously on a hard schedule since we’re both on lunch breaks from work.
4) I get my club sandwich, minus the fries. My wife gets her chicken, only on a burger bun, not rye. She doesn’t get her fries.
5) We eat. As we’re about to leave 10 minutes later, the waitress arrives with a giant plate of both cross-cut and regular fries all mixed together. We roll our eyes and grab the catsup. It’s empty, of course. I grab the catsup from the next table over. Then the hostess yells at me because she can’t know to refill the proper tables catsup when people do that, but my waitress only came out like, twice in the 45 minutes we were there.
6) We slam some fries but leave the plate, basically over half full, and want to leave to get back to work. ‘Do you want that bagged up,’ we are asked as we request the check. ‘No.’
7) We’re in a hurry. We’ve been in here 45 minutes as we both have to be back to work SOON. We only have hour long lunches. And the hostess is nowhere to be found. We wait another two minutes. And you all know that feeling when you’re racing against the clock and every second of waiting is maddening, right?
8) I am signing the receipt because I paid by card. The woman says I need to fill in the tip line, even if it is zero. I sign a big FAT zero and the woman gives my wife the most pathetic look in the world. My wife actually feels sorry for this woman and says, ‘Maybe she’s just having a bad day.’ I roll my eyes and make that ‘0’ a $3, which was about 13% on a $22 dollar ticket or something like that.”
No, Really, The Waitress Is Really Nuts
“Some friends were visiting me in Europe, and I wanted to make a good impression, so I took them to a beautiful lakefront grill. I was the only one who spoke the language (French), so I made an effort to be jovial and witty with the waitress in order to show off as much as possible.
From the getgo, the waitress was combative. There was no way she was going to be ok with our presence. We made simple orders and I translated. She refused to understand. And I’m talking ‘I’ll have the number 2’ level French. There’s no way she didn’t understand, she was just making trouble.
My friends don’t understand and don’t get why the waitress is upset. After a few minutes of the waitress wailing on about how we aren’t making sense and I finally growl, ‘It’s not that difficult!’ and I smacked the table. Unfortunately, the table was a light metal and the mighty clang that rang out was not in any way representative of the force I put into it. But that’s exactly what the waitress wanted. She cries ‘I won’t put up with this’ and runs off to her manager and I can see her waving her arms and screaming about us.
I tell my friends red-face that we may have to go elsewhere. I then calmly get up and approach the manager and waitress and say (in French) that I’m sorry, but I’ve never been treated so poorly by a waitress, who clearly just wants to fight, and that we’ll be going.
The manager looks at me and says the strangest thing.