If you’ve ever been tied up in the ragamarole of a lost UPS package, you know it’s like wading through soup trying to find out anything. However, usually you won’t discover the parcel you’ve lost up for sale, like this California man did.
Tony Diaz decided to splash out on a rather special guitar for his son. The Dean Dime Slime guitar — a signature model from “Dimebag” Darrell Abbott- is quite unique. Not only that, but because it’s a limited edition, it also has a specific serial number. This makes it easy to verify and locate.
So, when the guitar went missing in transit, Diaz was pretty devastated. There aren’t many out there, and it costs a pretty penny. He got a notification from UPS that the package was lost. However, Diaz wasn’t having any of it.
Lo and behold, only a few days later, the missing UPS package showed up on a guitar seller’s website. “I just had an intuition that the guitar was stolen and that it wasn’t damaged and destroyed,” he told ABC7 News. After a search online, the exact guitar, with the serial number, turned up.
Diaz tried to call out UPS on their blatant guitar theft, but they denied it. A watchdog company got involved, and even then, they refused to fess up or pay any kind of compensation.
An Endless List Of Lies From Guitar Stealing UPS
The shipper, a man known as Hulsey, runs a small guitar shop. He shipped three guitars, including the one UPS lost and resold. When he reached out to the delivery company about his lost parcel, they gave him a whole list of excuses.
When asking about the guitar, they told him it “Burned up in a California wildfire, fell off a truck, fell off a train. So many different stories.” They just kept spinning lies and trying to pass the blame. Instead of admitting they had allegedly stolen the guitar and planned to put it up for sale, they diverted.
The two filed a police report for the UPS theft and reselling of the guitar. They then called them to try one last time to get them to admit their mistake. “UPS was kind of — ‘hey, why are you calling with this tracking number, this is already a closed case. The guitar was damaged and destroyed,’ and I told them on the phone — well, that’s so funny that the guitar was damaged and destroyed because I just bought it from Guitar Center and I have it in my car with me.”
The son now has his guitar, thankfully, but UPS still won’t admit it was stolen.