Where asking politely fails, rolling around on the floor and screaming like a hungry baby may succeed.
This piece is based on an AskReddit thread. Link on the last page.
17. Sweet chairity.
I heard a lot of banging and yelling as I and several co-workers at a small company rushed to the front office to see what was going on. It turned out two women had gotten into a full throwing stuff at each other fight, including their chairs. All because one had started a diet and the other had a candy jar on her desk.
16. Waxing philosophic.
I watched a guy in Wal-Mart flip his lid, at like 10pm, because some sections at the store were blocked off to be waxed overnight. He had his entire family, which included 4 young kids, and was freaking out at the self-check out lady over the section being blocked, and asking why they didn’t do it later in the night, even as she explained that it’s a long process that takes literally all night.
15. Explosive temper.
I used to work at Logan airport during the whole liquid ban.
I told some guy he couldn’t bring his soda through security. He proceeds to go on a giant tirade against government interference and that I was some how personally responsible for taking all his freedoms alway. He then proceeded to yell that he had a bomb.
He was swiftly tackled.
14. Look before you eat.
I worked part time for a marketing company promoting food brands many years ago. I made some simple dishes and served them in the store from a food cart. This family rushes in with 5+ kids and plunders the samples.
After stuffing themselves, the parents ask if there was any pork in the food they had just eaten. (continued…)
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All of our meat dishes being pork, I said yes. They threw a huge tantrum since they were not allowed to eat pork.
In fairness, it was clearly all my fault.
13. Unsportsmomlike conduct.
After a girl’s softball tournament one of the parents had a freakout while first and second place teams were lined up and receiving their trophies (my sister was on one of the teams). She ranted, screamed, yelled at the umpires, accused them of fixing the game, threw equipment around, threw dirt, stopped just short of assault (and the umpires and coaches mainly let her rant, even when she was screaming in their faces).
Her daughter was standing there, holding her second place trophy, in tears. Finally this woman yelled at her daughter to come on, they were leaving. The daughter clearly wanted to stay, but the lady kept screaming, so the daughter stepped away from the team and walked toward her. The woman tore the trophy away from her daughter’s hands and threw it on the ground, the two of them heading off into the parking lot.
12. Going dooooown.
At my workplace we had to call the police because two women got into a fist fight in an elevator. It had apparently started because woman A was talking on the phone and woman B didn’t like that very much.
So naturally woman B decided the correct course of action was to start punching and hair-pulling. There was quite a bit of blood when they were finally pulled apart.
What made it sadder was that woman A had her daughter with her. Poor little girl was inconsolable and crying her eyes out she was so scared.
11. Enemy at the tailgate.
I was driving down a street in Portland following about 5 car lengths behind a small pickup truck. The driver of that pickup started slamming his brakes on for no apparent reason. He kept doing it until he actually slammed them so hard that he slid to a complete stop in the middle of traffic.
I was forced to stop behind him and was sitting there wondering if he had something wrong with his truck when he got out in a fury and ran back to my truck red faced and screaming at me that I was tailgating him. (continued…)
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I was completely baffled by this guy. I never tailgate people and I was a generous 5 car lengths behind him on the road. He completely lost his mind and was screaming so high pitched and senseless that I could no longer understand anything that was coming out of his mouth. I really thought there was something mentally wrong with him so I rolled my window down and said, “take a deep breath man, you’re going to have a heart attack.”
That just made him go more crazy. I’ve never heard a human voice make such crazy sounds. So after a minute or so I just pulled over on a side street to try to make sense of everything and let traffic go. He stood right there in the street and screamed the wailed his arms all over for 4 more minutes as cars went around him.
As I was sitting there a car pulled over in front of me and a guy got out, walked over to my car and said, “Did that guy slam the brakes on in front of you?” I said, “Yeah, I have no idea what’s wrong with him.” The guy says, “He’s done it to me twice and I’ve called the police on him both times. I just called them right now.”
So both of us sat there until the police arrived with the guy screaming and throwing a temper tantrum the entire time. The cops had to taze the guy to get him to stop his tantrum. He got arrested and his truck got towed. It was a bizarre and terrible experience. One of the cops told me they had received over 50 calls on the guy and they had arrested him 5 times already.
10. It wasn’t for her dog, either.
I told a lady that I couldn’t return her 45 pound bag of dog food that was probably 75% gone. She started screaming that “the customer is always right” and continued to scream it until we had to ask her to leave.
9. High crimes.
I kicked a girl out of my store for repeatedly passing out on the ice cream freezer in between trying to shoplift items from my store. (She was clearly on something.) This didn’t make her too happy.
She repeatedly called me a b**** in the voice of what I can only call an Eagle on cocaine and told me she wasn’t doing anything wrong. Eventually she hit me and ended up getting an assault charge.
8. PS: you’re not getting your money back.
This is the only time I’ve had to walk away from a customer in order to keep my calm and not get fired. (continued…)
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I work at a certain video game retailer, and I had a lady try to trade in a PS3 that had pieces chipped off, a large crack in the case, smelled like a cat had used it as a litter box, and had both thumbsticks on the controller chewed through to the little plastic nubs.
Well when I told her I had to put to refurb fee on the system since I couldn’t sell it as is, she flipped out on me, cursing up a storm, and calling me a thief for 20 minutes before the manager had to get involved.
I even tried to reason with her through asking if she would be happy if I had sold her that particular system, and she screamed at me that no, she wouldn’t, but that isn’t her problem, and that she is going to get the full value out of her system. It was so bad her own daughter came up to me afterwards and apologized for how her mother acted.
Oh and the lady got her way eventually by having the manager discount the PS4 she was purchasing by the amount of the fee…
7. “Johnson, you said you were a team player.”
I watched my boss lose his mind when another employee wore a collared shirt with his most hated rival football teams logo on it. He stopped just short of firing the guy.
6. Tough mudder.
“Stan” comes in to office and notices “Bill” has muddy boots propped up on Stan’s desk.
Stan goes red in the face, leaps on to Bill’s desk and proceeds to do what I can only describe as a riverdance.
“How do you like mud on YOUR desk!” Stan screams.
I about crapped myself laughing.
5. Mechanical failure.
The worst was definitely from a man when I worked for an auto parts store. The parts often have lifetime warranties, and all we needed was some info and we could replace it up to the day you junked the car or died, whichever came first. I asked the gentleman for some info (phone number and name) and he refused. I explained that without it, I couldn’t give him his lifetime warranty, and he LOST. HIS. MIND. (continued…)
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I mean…he turned this violet color, vain pulsing in his forehead, yelling and screaming at me. I can’t even remember what he was saying because I just stared incredulously at him as he ranted and raved like a madman, threatening me, thrusting his grubby finger in my face. I seriously thought he was going to reach over the counter and try to kill me because he sure looked like he was going to.
My manager came running up and tried to intervene, and he just kept on spewing his angry rant and everyone else in the entire store had fallen silent. My manager kept saying, “Sir, if you keep this up I’m gonna have to ask you to leave.” But the customer wasn’t listening and screamed over him.
Eventually, after at least five minutes of this insanity, the other customers revolted against him. One man–a mechanic who was a regular–eventually stepped right up to the guy and said, “I’m a mechanic and you’re wasting my time because this young lady asked you for information. GET OUT OF THE STORE. YOU ARE COSTING ME MONEY BY STANDING HERE. GET OUT!”
The angry customer finally threw his items to the floor and left. As he was walking out, I began ringing out the mechanic who had yelled at him and asked if he had a rewards card, to which he replied, “YES! AND I WILL GIVE YOU MY PHONE NUMBER!” As loud as he possibly could.
I worked at an arcade and a family came in being extremely rude, talking about how crappy our prizes were and how expensive they are (it’s an arcade, it’s not going to be the highest of quality). The mother came up and told me to give her the big bear on the wall. I told her I couldn’t, she doesn’t have enough tickets. She started yelling at me saying “why the f*** not, it’s obviously been up there for years, just f***ing give it to me.”
Even told me she was planning on calling my manager since I wouldn’t give her the bear. I said that’s fine and gave her the number. She stormed out and I went in the back room and just started flipping her off. I hate customer service.
3. The juice is loose.
I used to work for a coffee shop that was ALWAYS busy. I mean like there was a constant line out the door. I had a man completely skip the line of about 10-12 people waiting, grab a juice out of our fridge and come up to me. I was single-handedly trying to ring everyone through.
He cut off the next person and put the drink down and started pulling money out of his wallet, and I told him I wouldn’t ring him through without standing in line first, there’s a queue. Use it. He did not appreciate that. (continued)
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He went from a generally smug expression to enraged, red faced, screaming at me telling me that he was just buying juice, not a coffee, to stop being such a stupid b**** and just ring him through, berated me for being a barista even though if I wasn’t there he wouldn’t be getting any service, and if I was even remotely smart I wouldn’t be working here, so to just do my job like a good girl and ring him through. And then threw money at me.
I didn’t even remotely change my expression the whole time, his bills all fell on the floor in front of him, I pushed his juice aside and then motioned to the next person in line to order.
He got so angry that he looked like a moron in front of so many people and didn’t evenaffect me, he grabbed a 1lb bag of coffee beans off of our counter and threw it across the store, grabbed his bills off the floor and walked away, telling me that he would never come back and our business would fail.
2. The milky way.
I saw a full grown adult pitch a fit about the increased price of milk. They went and grabbed the receipt of their last week groceries. The difference was 3 cents. They proceed to go through every derogatory word to describe the poor hourly worker. Stomps their feet. After 10 minutes of this, the managers finally arrive to only have it repeated for another 10 minutes.
Management caved and awarded the individual the price of milk for a week ago. All of this was over 3 cents.
1. Pardon my French.
In grade 8, the foods (cooking) teacher lost her cool because my group’s kitchen couldn’t find the right sized mixing bowl. She went through our entire kitchen, frantically opening every single drawer, as though a large mixing bowl would be hiding with the cutlery.
She screamed at us for losing this precious mixing bowl, as though we stole her wedding ring and flushed it down the toilet. The rest of the class stopped making cookies to watch this tiny French-Canadian woman doing her impression of an angry tornado while shouting in Frenglish.
Just as she was about to burst into tears, a kitchen group across the class found the mixing bowl. Turns out someone accidentally placed it in the wrong kitchen. A week later she shouted at us for an entire class because she found a grey hair in another class’s brownies. It was pretty obvious it was her hair.
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