So I work in the sales industry, specifically insurance (I know right, my life is exciting).
A gentleman called into the office and was enquiring about taking out a life insurance policy. The call itself was actually great, and he was one of the better people that I had spoken to all day. The conversation was flowing very well and he was just a very friendly guy.
He told me that he was a real estate agent and had been doing so for a few years and started telling me about his family and all that and his office is so close to his home etc. When I was getting to the final part of the sales process, I started asking for his details to which he gave willingly his full name, postal code and telephone number.
After about 30 minutes into the call, and almost to the end of the call he randomly says, ‘Hey, before we go any further I’ve got to tell you something. I don’t really want to take out a policy. I just enjoyed wasting your time because all you do is waste every one else’s time, go and f–k yourself.’ and literally hung up on me.
Now, I’m very good at coping abuse and jerk customers over the phone as it’s insurance, but never from someone else in the sales industry who understands what we have to go through. Anyway, I googled his phone number and surprise surprise, the information he gave me was actually legit, it came up with his photo and the real estate agency that he was working for. Because he had given me his postal code I knew whereabouts in the state he lived. I decided to write his number down and postcode and keep it for later on.
Fast forward exactly 2 and a half weeks later and I checked the listings from his agency and which ones were under his name. I found one listing that was a little over 2 hours away from his area. I sent him a text message asking if the listing is still open for inspection as I will be travelling interstate to check it out. He said that the only inspection times will be (last) Friday after 1pm as he had other people checking out the property around then too. I then explained that due to my strict business schedule I would only be able to make a 10am inspection but I expressed my sincere interest in the property. He actually called me and I told him that I was looking at expanding my property portfolio and really persuaded him on my interest in an earlier inspection.
We organised a 10:10am inspection for (last) Friday. Last Thursday evening he sent a confirmation text to make sure I’d be there to which I confirmed.
Now obviously I wasn’t going to show up but it was satisfying to know that he woke up earlier, got ready and drove an extra 2 hours to a place where I didn’t arrive, and he had to wait another 3 hours until his other inspections arrived!
There’d be no point in driving all the way back to the office to then just drive back for the 1pm inspection so this guy was just stuck there for a while.
I received about 3 missed calls from the guy and then just blocked the number and went onto my day.